Chief Operating Officer • COO
The Chief Operating Officer, also referred to as the Operations Director, plays a central role in the effective and future ready functioning of an organisation. The COO focuses on streamlining core processes, improving operational performance and strengthening customer orientation. Technological developments and digitalisation are rapidly reshaping the role, increasing the strategic influence of the COO within both commercial organisations and public institutions. A modern COO combines operational excellence with vision and leadership. He or she brings clarity to processes, connects teams and builds an organisation that is agile and results focused.
The role of the COO
A strong COO or Operations Director provides structure, develops clear ways of working and creates the conditions for teams to perform at their best. This applies across account and project management, production, customer processes and service. The role calls for leadership that inspires, provides direction and supports people in their development. At Maes & Lunau, we believe that operational leadership which connects people and looks ahead is essential for sustainable performance.
Our approach
Our search begins with a thorough understanding of the organisation’s strategic direction and ambitions. We take a deep dive into culture, leadership style and team dynamics and translate these insights into a clear and future focused profile for the COO or Operations Director. We look beyond operational experience alone. We seek leaders who contribute to continuous improvement and sustainable impact through vision, the ability to connect and decisive leadership. Throughout the process, we guide both client and candidate with care. We ensure a smooth start in the new role and remain closely involved after the appointment. The insights we gain along the way are actively shared, enabling organisations and leaders to continue growing.
Extensive experience in COO search across sectors
Maes & Lunau has extensive experience in recruiting COOs across a wide range of sectors. We have successfully placed leaders in Consumer Goods & Retail, Agri, Food & Life Sciences, Logistics & Supply Chain, Energy & Utilities, Technology & Media, and Professional & Financial Services, as well as in Industry & Automotive and Defense & Aerospace. In addition, we have a strong track record in the public and semi-public sectors, including Government, Housing Associations, Education, and Healthcare. Our broad experience across both the private and public sectors enables us to quickly recognise the type of operational leadership required for complex challenges and societal issues within each sector.
Get in touch
Are you looking for a new COO or Operations Director? We are happy to reflect with you on the right profile and to support you in the search for an operational leader who delivers demonstrable impact. You are most welcome to contact us for a personal conversation.